Best Training courses providers in the Philippines
Best Customer service training courses near you in the Philippines. Rating with real reviews
SEM
Cities: Manila,
Number of lessons:
Course duration: 2 Days
Employment: No
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Price: ₱12,000
Search Engine Marketing, or SEM, is one of the most guaranteed Digital Marketing mediums to grow your business in an increasingly competitive marketplace. With millions of businesses out there all vying for the same eyeballs, it’s never been more important to advertise online, and search engine marketing is a proven and effective way to promote your products and grow your business instantly.
Speak Right
Cities: Makati,
Number of lessons:
Course duration: TBA
Employment: No
While JRP celebrates diversity and individuality, we also believe in clear and easy-to-understand communications. This course aims to neutralize highly regional or provincial accents in order to optimize understandability, believability, and persuasiveness in spoken English. For top-level executives, celebrities, pageant contestants, politicians, etc. *Disclaimer: this course is not designed to address physiological/medical conditions.
Basic Cloud Computing
Cities: Manila,
Number of lessons:
Course duration: 8 hours
Employment: No
This course covers basic concepts of cloud computing such as its benefits, how to get started, what models are available, and which services are available.
Service Desk Analyst
Cities: Makati,
Number of lessons:
Course duration: 4 days
Employment: No
This course is intended to equip service desk and support specialists with the knowledge and skills necessary to operate in accordance with industry standards and best practices. This course covers the four core concepts of the standards: professionalism, roles, analyst skills and process and supported technologies. It also discusses enabling tolls. These are the foundation for the skills, knowledge, and competencies required to provide professional and effective support.
Data Science & Analyst
Cities: Makati,
Number of lessons:
Course duration: 9 weeks
Employment: No
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Price: $19,500
Learn the the modern, in-demand skills to become a full Data Analyst or Data Scientist. You will develop relevant math/stats/programming skills, a portfolio of your expertise, and be connected to employers that are looking for new candidates like you. We keep instruction times to digestible blocks in the evenings (EST) so you can keep your job while building the foundation of your next one.
ITIL® 4 Specialist: Create, Deliver and Support
Cities: Manila,
Number of lessons:
Course duration: 3 Days
Employment: No
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Price: $2495
This course provides those IT leaders, practitioners and support staff who already hold the ITIL 4 foundation qualification with an understanding of how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools. It gives them an understanding of service performance, service quality and improvement methods. The course is based on the ITIL 4 best practice service value system featured in the latest 2019 guidelines.
Using SAS Inventory Optimization Workbench 5.2
Cities: Taguig,
Number of lessons:
Course duration: 1 day
Employment: No
At the conclusion of this course, students will be able to explain how using the features and functions of SAS Inventory Optimization Workbench 5.2 will enhance their ability to calculate optimal inventory replenishment policies based on user-specified constraints thus enabling them to maintain customer service levels while minimizing average total costs.
Desktop Advanced Support Technician
Cities: Taguig,
Number of lessons:
Course duration: 2 days
Employment: No
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Price: $1705 inc GST
This training focus on enhancing the image of the support organisation by providing excellent customer service as well as increasing the productivity and capabilities of users, customers, and the business.
Customer Experiences with Contact Center AI
Cities: Taguig,
Number of lessons:
Course duration: 4 days
Employment: No
Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You’ll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.
Customer Service Skills Training
Cities: Manila,
Number of lessons:
Course duration: TBA
Employment: No
This module will provide participants with the skills in effectively interacting with customers. It is based on how BPOs train their agents in dealing with the most difficult customers. Participants will learn to treat clients correctly, in both face-to-face and phone interactions.